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Who will submit health insurance claims?

Our Support team will submit your health insurance claims once your clinical note and client’s intake paperwork have been completed.

What if my client is not a good fit?

If your client is not a good fit it is your clinical responsibility to provide external referrals to your client per your clinical recommendation. You can also reach out to...

How do clients choose you as their therapist?

Patient’s call our resource center every day looking for therapists that take their health insurance. To best assist patients looking for an appointment, we ask them a series of questions...

How do I connect with clients?

As a practice management company, Soultenders will provide you with a business phone line and a secure email address for you to communicate with your clients, if you wish to...

How is therapy delivered?

It is up to you! Therapy can be delivered via in person at one of our locations or via telehealth/teletherapy. In some cases, our providers also do in-home sessions depending...

How does Soultenders get me new clients?

Once you are credentialed with at least a few health insurers, patients will locate you on our website or call our resource center for assistance on finding a provider that...

Do you offer Continuing Education credits (CEs or CEUs)?

Yes! Soultenders has been APA-approved since 2021 and we offer CEU training throughout the year, some of these training sessions are recorded and easily accessible. Therapists in our Provider Network...

What is the process of health insurer credentialing at Soultenders?

Upon joining our Provider Network as an independently-contracted provider, you will be asked to complete applications to begin the credentialing process with the health insurers that Soultenders can provide you...

What clinical documentation do health insurers require?

As a practice management company we provide you access to a HIPAA-compliant Electronic Health Records system for all clinical documentation you need to complete. We partner with Therapy Notes, an...

Do I have to render any services to Soultenders?

No. Soultenders provides services to provider customers, your professional business does not render any services to us. To ensure we comply with any and all applicable laws, Soultenders has consulted...