Client Center

Roads were made for journeys
not destinations
– Confucius

Welcome to Soultenders

We look forward to meeting you at your first visit to Soultenders for your appointment with one of the independent therapists who is affiliated with us. During this time, we will help you get acquainted with our office and gather some basic information for your therapist. Please feel free to browse the content in this site. If you have any questions before your initial appointment please feel free to give us a call.

Here’s our Intake Forms.

We have included our intake forms for you to print and complete before your first session.

Adult Intake – Child Intake

Your First Appointment

At your first appointment you will be greeted by the therapist who was scheduled for you on the phone when you made the original appointment. You will be invited into the office. Typically, at this time the therapist will collect your intake paperwork which will probably have already been emailed to you to fill out on your own or will be waiting for you in the lobby to fill out when you arrive. Each therapist typically offers a different introduction to therapy by either asking some preliminary questions or asking you to describe why you have come to therapy at this point in time. This will be an opportunity for you to either ask further questions before starting or begin sharing the issues you’re currently having. After your appointment which typically lasts 45 mins unless otherwise agreed with your therapist, you will pay either the regular fee of the therapy or your copay for insurance directly to the therapist. You may be asked for your insurance card so the therapist can make a copy and our office manager can process your benefits.
There are benefits and risks in seeking individual, marital or family therapy. Some of the well-known potential benefits of therapy include developing your ability to handle or cope with your relationships and providing you with greater insight into your personal goals and values. In working to achieve these benefits, however, you may always address issues with your therapist any other issues, including those you may find distressing. Whenever there are rewards, there are also risks. Commonly understood risks include, but are not limited to: feelings or circumstances becoming worse before they get better; changes in your emotional state, such as feelings of depression or anxiety; the possibility of hallucinations or dissociations; changes in perception or behavior; and changes in occupational, social, or personal relationships. In short, treatment by a therapist may be emotionally painful at times.

Insurance / Fees

Most of the independent therapists who affiliate with Soultenders charge fees that are quite affordable. Your counseling costs may also be covered by your insurance plan. Below is a partial list of those providers with whom some of the therapists may have a contracted relationship:

We Accept the Following Commercial Plans:

  • Aetna
  • Anthem
  • Champ VA
  • Cigna
  • Compsych / We do not take Compsych EAP
  • Healthnet
  • Healthnet Federal Services
  • HMA
  • HMC
  • Kaiser Permanente
  • Keenan & Associates
  • Meritain Health
  • MHN
  • Optum
  • TriWest
  • United Health Care (we do not take AARP or United Health Care Medicare plans)
  • Victims of Crime

Medi-Cal/Medicare Plans Accepted

  • Anthem Medi-cal
  • Beacon Health Strategies
  • Healthnet Medi-cal
  • Kaiser Medi-cal
  • LA Care
  • Molina Medi-cal
  • IEHP (Inland Empire Health Plan)
  • MHN Medi-cal
  • Straight Medicare

EAP Plans Accepted

  • MHN EAP
  • Cigna EAP
  • Anthem EAP
  • Aetna EAP
  • Quantom Health Solutions, INC.
  • Optum EAP

We DO NOT Accept the following Plans:

  • AARP
  • Compsych EAP
  • Blue Shield of California